Study location	Canada, Ontario, Toronto
Type	Graduate Certificate, College
Nominal duration	1 year/ 2 semesters, plus 1 Optional Work Term
Study language	English
Course code	GHL

Tuition fee	CA$15,386 per year The fees are for the 2022–2023 academic year and include tuition (CA$13,861), health insurance and ancillary charges. The fees displayed are estimates for two semesters and are subject to change.
Registration fee	CA$390 one-time The registration fee includes the non-refundable application fee (CA$90) and the refundable deposit fee (CA$300). Please REVIEW the EdviseCanada`s fee policy.
Accommodation fee	CA$1,800 per month The above fee is an estimated amount for living expenses for one month. Including the cost of food, rent, transportation and other living expenses (varies depending on your living preferences). Estimated living expenses are to be used as a guide only and are subject to change.

Entry qualification

Undergraduate Diploma (or higher) To be eligible, you must possess: A bachelor’s degree, or college diploma Note: Applicants with an equivalent combination of partial postsecondary and/or three to five years of related work experience may be considered for admission. Relevant resumé and references must be provided. The entry qualification documents are accepted in the following languages: English.

Language requirements

English If you are not coming from a country where English is the primary language, you must provide proof of English proficiency in one of the following ways: IELTS (Academic): Overall score of 6.5 (min Listening: 6.0, min Reading: 6.0, min Writing: 6.0, min Speaking: 6.0) TOEFL (IBT): Total score of 88 (min Reading: 22, min Listening: 22, min Speaking: 22, min Writing: 22) Duolingo English Test (DET): Minimum score of 125 Other accepted language tests

More information	senecacollege.ca/..grams/fulltime/GHL.html

Overview

This eight-month graduate certificate program will provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.

Skills

Throughout this program, you will develop the following skills:

• Service design, delivery and experience
• Business processes
• Competitive global systems

Fieldwork

Fieldwork is an integral element of your program that provides you with an opportunity to provide a real client with a business recommendation for their business in the hospitality industry. You will benefit from 150 hours in a professional setting. This component is critical to your success and a requirement to graduate.

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.

Career opportunities

When you graduate from this program, these are the types of career options that you can explore:

• Assistant manager – operations
• Assistant manager – hotel, banquet manager
• Catering sales manager
• Conference services manager
• Travel and tourism manager
• Sales and marketing manager

You will also be able to take on projects to enhance the experience, customer retention and loyalty in the hospitality and tourism industry.