|Study location||Canada, Ontario, Toronto|
|Type||Graduate Certificate, College|
|Nominal duration||1 year/ 2 semesters, plus 1 Optional Work Term|
|Tuition fee||CA$15,249 per year
The fees shown here are estimates only for and are subject to change. The above fee includes tuition (CA$13,861), health insurance and ancillary fees.
Please REVIEW the Seneca College`s withdrawal, refund or deferral information.
|Registration fee||CA$390 one-time
The registration fee includes the non-refundable application fee (CA$90) and the refundable deposit fee (CA$300).
Please REVIEW the EdviseCanada`s fee policy.
Undergraduate Diploma (or higher)
To be eligible, you must possess:
Note: Applicants with an equivalent combination of partial postsecondary and/or three to five years of related work experience may be considered for admission. Relevant resumé and references must be provided.
The entry qualification documents are accepted in the following languages: English.
For direct admission, you must be from an English speaking country or, you must provide proof of English proficiency in one of the following ways:
This eight-month graduate certificate program will provide you with leadership skills to support the global hospitality service economy. You will be able to respond to the shift in global economic and business management practices from product to service. An emphasis is placed on recognizing new opportunities and developing new service categories and market segments while supporting the implementation of organizational change.
Throughout this program, you will develop the following skills:
- Service design, delivery and experience
- Business processes
- Competitive global systems
Fieldwork is an integral element of your program that provides you with an opportunity to provide a real client with a business recommendation for their business in the hospitality industry. You will benefit from 150 hours in a professional setting. This component is critical to your success and a requirement to graduate.
Optional Work Term
Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment. The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position.
When you graduate from this program, these are the types of career options that you can explore:
- Assistant manager – operations
- Assistant manager – hotel, banquet manager
- Catering sales manager
- Conference services manager
- Travel and tourism manager
- Sales and marketing manager
You will also be able to take on projects to enhance the experience, customer retention and loyalty in the hospitality and tourism industry.