Flight Services: Operations & Cabin Management

Seneca Polytechnic - Newnham
Canada, Ontario, Toronto

Study location	Canada, Ontario, Toronto
Type	Diploma, College
Nominal duration	2 years, includes 1 field placement
Study language	English
Course code	FSO

Tuition fee	CA$16,011 per year The fees are for the 2022–2023 academic year and include tuition (CA$14,486), health insurance and ancillary charges. The fees displayed are estimates only for two semesters and are subject to change.
Registration fee	CA$390 one-time The registration fee includes the non-refundable application fee (CA$90) and the refundable deposit fee (CA$300). Please REVIEW the EdviseCanada`s fee policy.
Accommodation fee	CA$1,800 per month The above fee is an estimated amount for living expenses for one month. Including the cost of food, rent, transportation and other living expenses (varies depending on your living preferences). Estimated living expenses are to be used as a guide only and are subject to change.

Tuition fee

CA$16,011 per year

The fees are for the 2022–2023 academic year and include tuition (CA$14,486), health insurance and ancillary charges.

The fees displayed are estimates only for two semesters and are subject to change.

Registration fee

CA$390 one-time

The registration fee includes the non-refundable application fee (CA$90) and the refundable deposit fee (CA$300).

Please REVIEW the EdviseCanada`s fee policy.

Accommodation fee

CA$1,800 per month

The above fee is an estimated amount for living expenses for one month.

Including the cost of food, rent, transportation and other living expenses (varies depending on your living preferences).
Estimated living expenses are to be used as a guide only and are subject to change.

Entry qualification	High School / Secondary Education (or higher) To be eligible for admission, you must possess a high school diploma including these required courses (or equivalents): Grade 12 English Note: Although not required for admission, Grade 11 French and/or proficiency in a second language is highly beneficial for this program. The entry qualification documents are accepted in the following languages: English.

Entry qualification

High School / Secondary Education (or higher)

To be eligible for admission, you must possess a high school diploma including these required courses (or equivalents):

Grade 12 English

Note: Although not required for admission, Grade 11 French and/or proficiency in a second language is highly beneficial for this program.

The entry qualification documents are accepted in the following languages: English.

Language requirements	English If you are not coming from a country where English is the primary language, you must provide proof of English proficiency in one of the following ways: IELTS (Academic): Overall score of 6.0 (min Listening: 5.5, min Reading: 5.5, min Writing: 5.5, min Speaking: 5.5) TOEFL (IBT): Total score of 80 (min Reading: 20, min Listening: 20, min Speaking: 20, min Writing: 20) Duolingo English Test (DET): Minimum score of 105 Other accepted language tests

Language requirements

English

If you are not coming from a country where English is the primary language, you must provide proof of English proficiency in one of the following ways:

IELTS (Academic): Overall score of 6.0 (min Listening: 5.5, min Reading: 5.5, min Writing: 5.5, min Speaking: 5.5)

TOEFL (IBT): Total score of 80 (min Reading: 20, min Listening: 20, min Speaking: 20, min Writing: 20)

Duolingo English Test (DET): Minimum score of 105

Other accepted language tests

More information	senecacollege.ca/..grams/fulltime/FSO.html

Transform yourself from an enthusiastic beginner into a skilled, career-ready professional, prepared to meet the standards of employers throughout the flight services industry. This exclusive two-year diploma program is designed to help you develop job-related skills and knowledge in an experiential learning setting preparing you to perform a variety of functions required by the airline industry.

New for 2021! Seneca is launching a new Flights Experiential Hub at Newnham Campus. This state-of-the-art training centre is the first of its kind among Canadian postsecondary institutions. It includes a B737 cabin simulator, A320 door simulator, mock airline interior cabin and aircraft evacuation slide to provide you with real-life learning experiences. Watch the Flights Experiential Hub come to life — check out our live-stream video of the B737 cabin simulator being built.

You will learn to deliver passenger safety procedures and techniques to help you provide exceptional customer service. You will also develop a service-driven attitude and an ability to effectively deal with a diverse range of safety-related duties on the ground and in-flight.

Uniform

As an aspiring industry professional, you will study and work in a Seneca branded uniform helping you feel job-ready from the start. You must purchase the uniform at an additional cost.

Skills

Throughout this program you will develop the following skills:

strong communicators, extensive soft skills
solid core knowledge and technical skills
understand sector needs, including business management, analytics and technology
see the industry as a way of life and value lifelong learning

Field Placement

As part of your program credit hours, you will complete 150 hours of field placement in the fourth semester. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all third-semester subjects before accepting a field placement position.

When you graduate from this program, these are the types of career options that you can explore: