Customer Service - Evening (Co-op)

Greystone College - Toronto
Canada, Ontario, Toronto

Study location	Canada, Ontario, Toronto
Type	Diploma, College
Nominal duration	1.5 years/ 88 weeks
Study language	English

Tuition fee	CA$13,500 per year In addition to the above tuition fee, you are required to pay the following fees: Health Insurance fee: CA$21 /week Materials fee: CA$600
Registration fee	CA$200 per year This fee is non-refundable.
Accommodation fee	CA$1,800 per month The above fee is an estimated amount for living expenses for one month. Including the cost of food, rent, transportation and other living expenses (varies depending on your living preferences). Estimated living expenses are to be used as a guide only and are subject to change.

Tuition fee

CA$13,500 per year

In addition to the above tuition fee, you are required to pay the following fees:

Health Insurance fee: CA$21 /week
Materials fee: CA$600

Registration fee

CA$200 per year

This fee is non-refundable.

Accommodation fee

CA$1,800 per month

The above fee is an estimated amount for living expenses for one month.

Including the cost of food, rent, transportation and other living expenses (varies depending on your living preferences).
Estimated living expenses are to be used as a guide only and are subject to change.

Entry qualification	High School / Secondary Education (or higher) To be eligible for admission, You must possess a high school diploma equivalent to the Ontario Secondary School Diploma, OR You must be at least 18 years old on or before the program start date and successfully achieve a minimum score of 14 on the Wonderlic Scholastic Level Exam (SLE). The entry qualification documents are accepted in the following languages: English.

Entry qualification

High School / Secondary Education (or higher)

To be eligible for admission,

You must possess a high school diploma equivalent to the Ontario Secondary School Diploma, OR

You must be at least 18 years old on or before the program start date and successfully achieve a minimum score of 14 on the Wonderlic Scholastic Level Exam (SLE).

The entry qualification documents are accepted in the following languages: English.

Language requirements	English If you have not successfully completed a minimum of three full years of study in a secondary or post-secondary institution where the sole language of instruction is English, you must provide proof of your English language proficiency by submitting one of the following tests: ILSC Certificate of Completion: A minimum level of Beginner 4 IELTS (Academic): An overall score of 4.0 TOEFL (IBT): A total score of 31

Language requirements

English

If you have not successfully completed a minimum of three full years of study in a secondary or post-secondary institution where the sole language of instruction is English, you must provide proof of your English language proficiency by submitting one of the following tests:

ILSC Certificate of Completion: A minimum level of Beginner 4

IELTS (Academic): An overall score of 4.0

TOEFL (IBT): A total score of 31

More information	ilsc.com/..ams/diploma-in-customer-service

Learn the fundamentals of providing excellent customer experiences across a range of industries.

Prepare for success in workplaces driven by customer relationships, such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops, retail stores, and more. The relationship and teamwork skills you’ll develop will provide a foundation for customer service success across a wide variety of industries and roles.

Take the co-op program to get hands-on customer service experience in a client-facing role related to your studies.

A diploma in Customer Service can open careers in fields such as Retail Sales, Restaurant Service, Client coordination and Reservations desks.

Why Choose Co-op?

Co-op or “Co-operative Education” combines academic study with a work placement related to your study area. This popular Canadian learning approach provides students with hands-on experience in their study field, quality references, and networks that will give them a competitive edge for finding future work and growing their career.

Evening Classes

Greystone College offers flexible study schedules to accommodate students’ diverse lifestyles and commitments. Evening Schedule is perfect for students seeking daytime off-campus work in business industry jobs, retail, and more.

Classes are scheduled from 5:15 PM to 9:00 PM, Monday to Thursday.
All Evening Schedule sessions in Toronto are 8 weeks long – this includes 6 weeks of academic study and 2 weeks of scheduled break.

Program Highlights