Study location	Canada, Ontario, Toronto
Type	Diploma, College
Nominal duration	2 years, plus 1 Optional Co-op term
Study language	English
Course code	8210

Tuition fee	CA$18,829 per year The fee is for the 2023–2024 academic year and includes tuition (CA$17,206), health insurance and ancillary charges. The fees displayed are estimates for two semesters and are subject to change.
Registration fee	CA$400 one-time The registration fee includes the non-refundable application fee (CA$100) and the refundable deposit fee (CA$300).
Accommodation fee	CA$1,800 per month The above fee is an estimated amount for living expenses for one month. Including the cost of food, rent, transportation and other living expenses (varies depending on your living preferences). Estimated living expenses are to be used as a guide only and are subject to change.

Entry qualification	High School / Secondary Education (or higher) To be eligible for admission, you must possess a high school diploma including these required courses (or equivalents): Grade 12 English Grade 11 or 12 Mathematics The entry qualification documents are accepted in the following languages: English.

Language requirements

English If you did not complete two or more consecutive full years at a recognized secondary or post-secondary education institution in a school where English is the primary language of instruction and communication, you must provide one of the English language proficiency tests below: IELTS (Academic): Overall score of 6.0 (min Listening: 5.5, min Reading: 5.5, min Writing: 5.5, min Speaking: 5.5) TOEFL (IBT): Total score of 80 (min Reading: 20, min Listening: 20, min Speaking: 20, min Writing: 20) Duolingo English Test (DET): Minimum score of 105 Other accepted language tests

More information	centennialcollege.ca/..-service-operations

Overview

Automotive Parts and Service Operations is the perfect program to help you fill the need for trained support staff within the backbone of the auto industry — whether you’re launching your first career, a new career, or want to round out your automotive education and skill base with an emphasis on operational management support.

The School of Transportation has worked closely with industry partners to create a program that will position you as a top candidate in an underrepresented industry area, even if you have no previous experience. The result is the first post-secondary program in Canada that will give you the knowledge and practical expertise in parts service, warranty administration, customer relations and business operations through hands-on training.

Automotive Parts and Service Operations has the full support of the Trillium Automobile Dealers Association (TADA), representing more than 1,000 new car dealers in Ontario. The program is an excellent choice if you’re just finishing high school or graduating from the Automotive Foundations or Techniques programs. Mature students and automotive technicians will also find this program an excellent pathway to a new career or a career change within the industry.

Co-op Option

The co-op option will allow you to gain hands-on experience while you complete one co-op work term as an employee in the field. This experience not only allows you to put classroom learning into practice but will also provide valuable contacts for your future career.

To participate in this co-op option, you must complete an application process in the first semester. If academically qualified, you may be admitted to the co-op program.

When you graduate, your diploma will highlight the co-op credential.

Note: Personal protective equipment is required. Visit the program page on Centennial`s website for details.

Career opportunities

• Service Consultant / Advisor
• Customer Relations Representative
• Warranty Administrator
• Control Tower
• Service Coordinator / Service Scheduler / Customer Retention
• Parts Advisor – retail/wholesale
• Parts Wholesale Representative
• Inventory Control
• Shipper-Receiver
• Aftersales departments Assistant Manager in training